Automatic Drip Shut Off When Customer Replies through Text or Email
A great time saver would be to have drips automatically shut off once a customer replies....or at least have the option to do that.
That would save us contractors some time from having to sign in to manually shut them off. I've been in awkward conversations over this several times with clients saying something similar to "I thought I had emailed yesterday and told you that I was going to (fill in the blank) and get back to you in a couple of days.
Thanks for considering
Comments7
An Anonymous User
Jul 27
yes
Hannah Bradford
Jul 31, 2025
Yes! This would be so helpful
Emerson Steinke
Mar 17, 2025
For Invoicing too, if they make a payment within the system and the outstanding balance is $0.00, the drips should stop.
Anonymous User
Jun 22, 2024
This feature is there in Rebump.cc where if they reply at anytime the email sequence is stopped (untll you choose to start it again if needed).
Mike Tannahill
Mar 6, 2024
This is a massive reluctance I have with the Drips feature (don't get me wrong I love the automation) however some people will react how they will to being contacted and having to manage the drips manually for each customer defeats the luxury of the automation. Also some customers may for one reason or another end up texting you on your business cell and the drips doubling up can create a massive disconnect. This would be amazing to have simpler or customizable control over.
Anonymous User
Mar 5, 2024
Yes, if someone replies STOP, it should end the Drip sequence automatically.
Jason Gray
Feb 27, 2024
Click on image to see the whole conversation… Note the times.. I was going to call this lady at 4 PM and the drip went out at 3:30. Notice it was on the same day that she had replied, which made it awkward. Had it automatically shut off when she replied it would’ve saved some confusion. Something similar happens almost weekly