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Chat Filters

Feature Requests

I would like to be able to filter which conversations show up within chat. For example, for sales reps to be able to filter it so they only see chats from contacts that are assigned to them. Also, the ability to mark a chat as “unread” and “starred”, etc.

Posted by Jared Lim ·
Status: Planned for V23 comments

Comments3

  • An Anonymous User

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    Aug 5

    this absolutely makes sense

  • Conner Matthew

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    Mar 19

    Yes! We have multiple sales reps, and this is one of my biggest grievances. I hope this changes so we can have separate inboxes.

  • An Anonymous User

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    Aug 22, 2025

    & to be able to filter the messages that have not been responded to!